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This simple bit of grocery store advice will spare you a lifetime of regret. Give you back hours in your week. Bring sanity back to your everyday life.

I met a woman from Denmark last week. She’s been living in the United States for about a year. I asked her what she liked best about our country. Her response (paraphrased as best as I remember) was immediate: You’re not going to believe it, but it’s Stop & Shop. And all the grocery stores…

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So much wrong with this photograph

My poor son, riding around in the awful Whole Food, munching on a bit of hateful broccoli, while trapped inside a bulky, uncomfortable winter coat. It’s as if my wife is trying to raise the antithesis of me.   

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Incompetent customer service saves Amtrak and Boston Market a total of $33.03 and costs them customers and reputation as a result.

Last week we dealt with two incredible acts of customer service stupidity by two large companies. As a person who has worked in the customer service industry as an employee, a manager and an owner of a business, I understand how little it takes to impress a customer and win him or her for life. …

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Fat employees receive fewer benefits at Whole Foods

There are a lot of problems with Whole Foods’ policy of awarding larger discounts to employees with lower blood pressure, cholesterol and BMI. There is the issue of privacy, of course. In order to determine what level of discount has been earned, an employee is required to subject him or herself to a physical examination…

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Why our Thanksgiving Day table was better than Whole Foods will ever be.

Like Whole Foods, our Thanksgiving table, located in the home of my brother-in-law’s parents, was piled high with delicious, attractively displayed food. Unlike Whole Foods, there was also Diet Coke on the table, a product that Whole Foods will not deign to offer its customers. Best pizza in town, yet I can’t get a Coke…

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Bloomingdale’s sucks. Whole Foods does not.

On Tuesday my wife was in Bloomingdales in Manhattan, attempting to make a purchase, when our debit card was declined. It turns out that the bank put a hold on the card because of possibly fraudulent activity. When the card was processed as a credit card, it went through fine, but if it was processed…

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Hybrid snobbery

The grocery store that will sell me damn good pizza but cannot deign to provide a soda that wasn’t squeezed from the bark of a tree has decided to offer preferred parking to the owner of hybrid automobiles, presumably to reward them for their contributions to the environment. This, of course, is incredibly stupid, not…

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